This should be the last of our maintenance for some time. We'll be adding another SSD to the server, and expanding our RAID backups.
The maintenance will take between 2 and 4 hours so your sites may be down during that time.
We've had reports of latency and performance issues in recent months. We've noticed it too. It's been frustrating, and we're going to fix it. The solution is already in the works, and we're excited about the outcome as the upgraded hardware configuration will result in faster load times. In order to make these changes, we'll need to take the ... Read More
Our security team has identified and is isolating attack attempts to the admin folders on this server. If you are unable to reach your site admin folder and are instead seeing "The page you requested cannot be found.", please do the following: Look up and copy your current IP address at http://whatismyipaddress.com/ Open a support ticket ... Read More
We're tying up some loose ends on one of the new servers. If you see a notification that your site was moved, there's nothing to worry about. This is good news and your future PCI scans will be a breeze! Thanks for your patience.
In order to maintain strict PCI compliance on our servers, we'll be performing a major upgrade this Sunday (3/12) and Monday (3/13). While it is unlikely that you'll see any service disruptions, we want you to be aware and plan accordingly. Should your account require individual attention, we'll contact you with updates. We apologize for the ... Read More
As of 11/16/2016
All cPanel accounts will now purge trash on a daily basis. This only applies to files that are deleted via cPanel > File Manager.