- Look up and copy your current IP address at http://whatismyipaddress.com/
- Open a support ticket at https://www.poweredbyearthgirl.com/billing/submitticket.php to the Technical Support department, and paste your IP address in that ticket requesting that you be granted access to your admin folder.
These steps are necessary to protect your website as it will restrict access to any other locations.
Security is our main concern and we appreciate your patience.
Earth Girl Hosting Support Team
Saturday, April 29, 2017