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Restricted access to Admin folders on Calypso

Our security team has identified and is isolating attack attempts to the admin folders on this server. If you are unable to reach your site admin folder and are instead seeing "The page you requested cannot be found.", please do the following:

  1. Look up and copy your current IP address at http://whatismyipaddress.com/
  2. Open a support ticket at https://www.poweredbyearthgirl.com/billing/submitticket.php to the Technical Support department, and paste your IP address in that ticket requesting that you be granted access to your admin folder.

These steps are necessary to protect your website as it will restrict access to any other locations.

Security is our main concern and we appreciate your patience.

Earth Girl Hosting Support Team

Saturday, April 29, 2017

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