Artículos

 Change, Remove, Enable, Disable my Credit Card

You can enable, disable, remove, add, or change your credit card on file (MasterCard, Visa,...

 How do I cancel my SSL Certificate?

An SSL certificate is purchased in blocks of one year (or more) and we cannot refund at any time...

 How do I cancel my domain name?

If you no longer want a domain name, you simply need to turn off the auto-renew feature and it...

 How do I cancel my hosting account?

These instructions are only for Earth Girl Hosting clients.   REMEMBER Canceling a hosting...

 How do I cancel other products and services?

Open your Products/Services page. Once there: Click the active status bar to the far-right of...

 How do I upgrade or downgrade my hosting account?

Open your Products & Services page. Click the "Active" or "Suspended" button to the right...

 How to cancel services from a Tablet, Cell Phone, or Mobile Device

  To cancel services, you must first make sure all past due invoices are paid in full. Sometimes...

 I sold my site, how do I transfer it to a new owner?

Important: Do not cancel your hosting account or you'll have nothing to transfer. We can help...

 Why isn't my invoice paid with my on-file method?

In order for one-off invoices (i.e., those that do not require recurring payments) to be paid...

 ¿Qué métodos de pago aceptan?

Aceptamos Visa, MasterCard, American Express, Discover y Diner's Club y PayPal.